Frequently Asked Questions

How much does appliance repair cost?

We charge:

  • $99 in-home diagnostic fee for laundry and cooking appliances (washers, dryers, ranges, and ovens)
  • $109 in-home diagnostic fee for dishwashers and refrigerators.

The diagnostic fee is applied toward the repair if you proceed.

 

Your technician will diagnose the issue and provide a clear repair quote before any repair work is performed.

For typical repair price ranges, visit our Services & Pricing page.

or call/text (208) 656-1883 to schedule a service appointment.

The technician will first listen to your description of the problem, then begin diagnosing the appliance.

Once the issue is identified, you will receive a repair estimate and have the opportunity to ask questions before deciding whether to proceed.

 

During your visit you can expect:

  • A trained technician arriving with the proper tools

  • Diagnosis of the appliance problem

  • A clear repair quote before work begins

  • Travel to your home included in the visit

  • A 1-year warranty on parts and labor we install

  • Honest advice about whether repair makes sense

You only move forward with the repair if you approve it.

Yes. All repairs we complete are backed by our 1-year parts and labor warranty on the components we install.

It depends on the age of the appliance, the cost of the repair, and the overall condition of the unit.

In many cases, repairing an appliance is far more affordable than replacing itโ€”especially for common issues like pumps, heating elements, sensors, or switches. However, if the appliance is very old or the repair involves a major component, replacement may make more sense.

During the diagnostic visit, weโ€™ll explain the issue, provide a repair estimate, and give you honest advice so you can decide what makes the most sense.

Repair is often more convenient as well. Replacing an appliance can involve shopping, delivery scheduling, installation, hauling away the old unit, and other added costs. With repair, we come to you and almost always have the appliance repaired within a couple of days or sooner.

Repair is also the more environmentally friendly option in many cases. Extending the life of an appliance helps reduce waste and keeps large appliances out of landfills.

All repairs we complete are backed by our 1-year parts and labor warranty.

Yes. We regularly work with property managers, landlords, and short-term rental property owners, and offer discounted rates for qualifying accounts.

We can schedule directly with tenants (or with you, if you prefer), provide you clear repair estimates, and communicate updates throughout the process. If approval is required, we will contact you before proceeding with the repair.

If you manage multiple properties, weโ€™re happy to discuss streamlined options for handling service requests.

If you choose not to proceed with the repair, you simply pay the diagnostic fee for the technicianโ€™s time and diagnosis.

Yes. If we look at more than one appliance during the same visit, we can often reduce the diagnostic cost for each additional appliance.

Our standard service area includes locations within about 20 miles of Rexburg, including:

  • Rexburg

  • Sugar City

  • Rigby

  • Ririe

  • St. Anthony

  • Teton

  • Newdale

  • Menan

We may also service areas outside this zone upon request.

You do not need to be home if all of the following apply:

โ€ข You authorize us to enter before we arrive.
โ€ข You provide a way for us to access the home.
โ€ข Pets are secured.
โ€ข No minors are present without a responsible adult.

 

Youโ€™re welcome to come and go while we work. We will contact you with the diagnosis and repair quote before completing any repair.

DIY repairs
If you previously attempted repairs, please reassemble the appliance before the visit so it can be tested properly.

Installation
Leave appliances installed and ready to operate.

Breaker access
Ensure we have access to the electrical breaker panel if needed.

Refrigerators
If possible, leave them running so we can observe temperatures or ice buildup.

Work area
Clear the area around the appliance so it can be moved if necessary.

Safety
Please keep children and pets away from the work area.

In-shop service may be available upon request. Give us a call or text to discuss current options: 208-656-1883

Most repairs take 30โ€“90 minutes once the issue is diagnosed.
If a part needs to be ordered, we will return to complete the repair as soon as it arrives. Most repairs are completed within a couple of days.

We repair most major household appliances, including:

  • Washers
  • Dryers
  • Ranges and ovens
  • Dishwashers
  • Refrigerators (excluding sealed system repairs)

We currently service electric appliances only and do not repair gas or propane appliances.

We service most major appliance brands, including Whirlpool, Maytag, Amana, Frigidaire, GE, Electrolux, LG, Speed Queen, and many others.

At this time, we primarily service electric appliances and do not currently offer repair for gas or propane appliances.

We may offer gas appliance repair in the future as we expand our services. If you have a question about a specific appliance, feel free to call or text us and weโ€™ll be happy to help however we can.

In most cases, we do not install customer-supplied parts. We typically use OEM (original manufacturer) parts so we know the part is correct for the appliance and the repair is done reliably.

Many appliances have multiple part variations depending on the model and serial number, and installing the wrong part can lead to additional issues or repeat repairs. Using our parts also allows us to stand behind the repair with our 1-year parts and labor warranty.

If you have already purchased a part, feel free to mention it when scheduling. In some cases we may still be able to install it, but repairs involving customer-supplied parts would not include a warranty, and we canโ€™t guarantee the outcome since we didnโ€™t source the part ourselves.

or call/text: (208) 656-1883
affordable appliance repair Rexburg